FAQ: TWIZTID HAUNTED HIGH-ONS: The Darkness Rises Collected Ed.
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Do we REALLY have to wait until July 2020 to get the book? (SPOILER: Probably not, no...)

Given how the single issues are finished and completed, it’s most certainly our expectation that, no, you won’t have to wait until July 2020 to get the books. We selected that date as a “worse case scenario” because, hey, things happen, and we’d rather give ourselves the wiggle room in case there’s typhoons or something.

Last updated: October 10, 2019 21:04

So... how soon can we (hopefully) expect the packages to ship, then?

Between you and me, our hope is to have the books ready for you by the time a certain pop culture convention in the Detroit-area rolls around this February. We can’t absolutely guarantee that, of course, but it’s most certainly our goal. The third time’s a charm, after all, right?

Last updated: October 10, 2019 21:04

Can I add a shrt or hoodie to any pledge level? (SPOILER: Yes!)

If you want to add a shirt to your pledge, select “Manage My Pledge,” KEEP YOUR CURRENT PLEDGE LEVEL, but add the following amount depending on what you want:

HOODIE: Add $60 SHIRT: Add $25 EXTRA HARDCOVER: $30 EXTRA TPB SOFTCOVER: $20

Again… manage your pledge and add that amount… BUT DO NOT CHANGE YOUR PLEDGE LEVEL.

Then, at the end of the campaign, you’ll have the equivalent of an online shopping cart to add in your extra items, easy-peasy. In other words… treat yo’self… because once the campaign closes, you won’t be able to get a lot of these items again!

Last updated: October 10, 2019 21:05

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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